|Company and/or Fuss||Fuss Pte. Ltd.; Business Registration No.: 201427499Z|
|Service Provider||person participating to receive domestic assignment offers through Fuss.sg and FussPro.sg booking services|
|Service||domestic services and any other services supplied by Fuss in connection with the supply by the Service Provider|
|Customers||persons to whom Fuss requests the Service Provider to supply Services|
|Customer Terms and Conditions||the Customer terms and conditions on the Website as may be changed from time to time|
|Profile||the Service Provider's profile on the Website|
|Website and/or Software||downloading, installing or using any associated software and/or platform supplied by Fuss which purpose is to enable you to use the Service|
|In Writing||all forms of visible reproduction in permanent form (including email)|
Fuss is a communications platform for enabling the connection between individuals seeking to obtain domestic services and/or individuals seeking to provide domestic services. The Company checks the backgrounds of domestic service providers via all resources available to it, to the best of its ability - either directly or via carefully selected and appropriately regulated third party data verification agencies, identity verification checks to verify the information provided to us. This may include cross-referencing the information provided with, by way of example - passport data, credit bureau or other regulatory authorities etc. However, the Company does not guarantee or warrant, and makes no representations regarding, the reliability, quality or suitability of such domestic service providers. When interacting with domestic service providers you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don't know. By using the Service, you agree to hold the Company free from the responsibility for any liability or damage that might arise out of the transaction involved.
NEITHER THE COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE. THE COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE.
Fuss expressly disclaims any liability that may arise between Users of its Service. Fuss is only a venue for connecting Users. Because Fuss is not involved in the actual contact between Users or in the completion of the Service, in the event that you have a dispute with one or more Users, you release Fuss (and our officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
The Service may contain profiles, email systems, blogs, message boards, applications, job postings, chat areas, news groups, forums, communities and/or other message or communication facilities ("Public Areas") that allow Users to communicate with other Users. You may only use such community areas to send and receive messages and material that are relevant and proper to the applicable forum. Without limitation, you may not:
All submissions made to Public Areas will be public, and Fuss will not be responsible for the action of other Users with respect to any information or materials posted in Public Areas.
You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any password and account number provided by you or Fuss for accessing the Service. Your account is non-transferable. You are solely and fully responsible for all activities that occur under your password or account. Fuss has no control over the use of any User's account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you willl contact Fuss immediately.
The Service may be used for your personal, non-commercial use only; you may not use the Service in connection with any commercial endeavors whatsoever without the express prior written consent of Fuss. Without limitation, the Service may not be used to solicit for any other business, website or service. You may not solicit, advertise for, or contact in any form Users for employment, contracting, or any other purpose not related to Services facilitated through Fuss without express written permission from Fuss. You may not use the Service to collect usernames and/or email addresses of members by electronic or other means without the express prior written consent of Fuss.
Fuss reserves the right in its sole discretion to review, improve, modify or discontinue, temporarily or permanently, the Service or any content or information on the Service with or without notice. Fuss will not be liable to any party for any modification or discontinuance of the Service.
We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved. To increase your security, we do not collect or store your credit card information in any form. For instances where Paypal is used to process payments on the website, PayPal collects credit card numbers on our behalf, with no release of credit card information to Fuss, Paypal’s privacy policies can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full.
You hereby agree to indemnify, defend, and hold harmless Fuss, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries, and affiliates from and against any and all claim, loss, expense or demand of liability, including attorneys' fees and costs incurred, in connection with your use or inability to use the Service. Fuss reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the written consent of Fuss.
Fuss will not be a party to any contracts for Services. Fuss facilitates these contracts by supplying a medium for the exchange of money. Fuss customers pay using credit card through our payment processing gateway for each requested service.
24 hours after a service completed, if there is no complaint by the Customer, the service will be marked as closed by Fuss. Then the agreed payment will be transferred to the Service Professional's bank account via online transfer, 2 days after the service is completed. The Service Payment must be paid through the Fuss Web Service. Any Service Payments paid in cash outside of the Fuss Web Service are NOT subject to refunds. Any reimbursement expenses that are incurred by a Service Provider in connection with the connection of a Service may, however, be paid in cash offline.
Neither you nor we are liable for failure to perform or delay in performing any obligation (excluding payment) under this agreement if the failure or delay is caused by any circumstances beyond your or our reasonable control including third party telecommunication failures.
Without limitation, Fuss may terminate or suspend your right to use the Service if you breach any term of this Agreement or any policy of Fuss posted on the Service from time to time, or if Fuss otherwise finds that you have engaged in inappropriate and/or offensive behavior.
Since domestic service is a very personalized and subjective service, we cannot offer refunds to our clients. However, we want you to be 100% satisfied with Fuss. If you are not completely satisfied with your domestic service, simply contact us within 24 hours of your service and we will schedule a time convenient to both you and either the same or another service provider to return to re-service the specific areas that you are dissatisfied with.
Fuss's Damage or Theft Refund Guarantee is our promise to you that if in the event of theft or damage to your property, we will either not charge / refund you your service fee upon complete verification of the theft or damage. You must inform Fuss within 24 hours of the occurrence. The refund timeframe will be anytime between 7 to 14 working days upon complete verification.
To expedite resolution of any dispute, controversy or claim related to this Agreement ("Dispute"), you and Fuss agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least 30 days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon written notice. Your address for such notices is your billing address, with an email copy to the email address you have provided to Fuss.
Fuss may from time to time provide certain promotional opportunities to Customers. All promotions will be run at the sole discretion of Fuss, and can be activated, modified or removed at anytime by Fuss without advance notification.
In the event that you are given a code by or on behalf of Fuss through which you may refer a friend to Fuss in exchange for a referral credit, you shall not use any online marketing or advertising to promote such code or to artificially increase the amount of credits awarded. By way of example, you may not post, or cause, request or permit a third party to post any such code on a coupon website, nor use any paid search marketing, online advertising, forum posting, newsgroup posting or bulk email to disseminate such code. You may only share such code with your personal friends and acquaintances for legitimate referral purposes, as determined by FUSS in its sole discretion. Without limiting Fuss's other rights and remedies, Fuss may terminate such code and/or your account for any breach of this Section.
No independent contractor, agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by this Agreement.
Failure by Fuss to enforce any provision(s) of this User Agreement will not be construed as a waiver of any provision or right. This Agreement constitutes the entire agreement between you and Fuss with respect to its subject matter. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will be enforced to the fullest extent possible, and the remaining provisions will remain in full force and effect. This Agreement will inure to the benefit of Fuss, its successors and assigns.
Last updated on 1st December 2016.